Combo: Fezz Audio Torus 5060 + Pylon Opal 20

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We have a seven (7) day return policy, which means you have seven days after receiving your item to request a return where such goods are defective or unused/unopened.

To start a return, you can contact us at info@stereo-direct.co.za. 

Exceptions / non-returnable items

• Pre-order goods
• Pre-owned goods
• Goods previously used for demonstration purposes and which have been marked as such
• Goods which have incurred physical damage
• Sale items or gift cards.

Items sent back to us without first requesting a return will not be accepted.

Courier charged for unopened items that are returned will be for the your account.

You can always contact us for any return question at info@stereo-direct.co.za.

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not
• You will be entitled to indicate whether you wish to exchange the item or receive a refund.
• Should you elect to select a full refund, such refund will be made to you within 30 days of the date of acceptance of refund.
• We will notify you and either arrange for our couriers to collect the item from you or ask you to return the item to our current location, dependent on your original order’s shipping method.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and correct it.